Returns & Refunds

You may request a return within 24 hours after delivery from My Account → Orders, while the return window is open. Eligible reasons include damaged items, wrong item delivered, or quality issues. Share a short reason so our team can review quickly. After you submit a return request, our team will confirm pickup or next steps. Approved returns are processed as a refund to your original payment method (Razorpay online payments usually take a few business days) or as store credit / COD adjustment as applicable. Cancelled orders: you can cancel while status is Pending or Confirmed. Out for Delivery and Delivered orders cannot be cancelled from the app — contact support. For help, use Contact Us, WhatsApp, or call the store number in the footer.